In November 2025, Callhounds Global became a wholly owned subsidiary of (AGCI), marking a significant milestone in the company’s growth journey. This strategic acquisition strengthened Callhounds Global’s position as a premier outsourcing and business solutions provider, enabling greater investment in technology, talent development, operational excellence, and global expansion. AGCI’s portfolio spans multiple industries, with Callhounds Global serving as its flagship outsourcing and business process management company.
Today, Callhounds Global continues to deliver world-class outsourcing, customer experience, back-office support, AI-powered solutions, and workforce management services to clients across North America, Europe, Australia, and Asia
Leadership Team
Our Leadership Team averages of 20 years of industry experience.
Harold Bautista
President & CEO
Mary Lupisan
Chief Sales Officer
Jill Cao
Chief Finance Officer
Mark Aguilar-Barra
Director of Business Operations
Andrea Victorino
Global Resources Manager
Charlie Bautista
Data Security & Technology Lead
Sam Babon
Business Development Executive – APAC Region
Henry Young
Business Development Manager – EMEA
Hazel Bonggot
Regional Sales and Marketing Lead
Vina Tedranes
Global Facilities Lead
Rhea Franco
Finance & Investment Lead
Atty. Winceslao Magana III
Legal & Compliance Officer