Outsource your Business Process in the Philippines

Callhounds Global offers Call Center and BPO Outsourcing services. Find out what are the different key benefits of outsourcing your team from the Philippines.

WHY START OUTSOURCING?

Some of the advantages of outsourcing from the Philippines

Cost Reduction

Save up to 70% of your labor cost by outsourcing your team to the Philippines. It allows your business to be more competitive, profitable, and sustainable.

Improved Quality & Efficiency

By outsourcing your team to the Philippines, you will be able to improve the quality and efficiency of your processes. This is made possible by gaining access to top BPO solutions, and a talent pool of 112 Million people.

Scale your Business

Outsourcing your team to the Philippines will allow you to scale up or scale down your manpower requirements. Therefore, no matter how fast or slow your demand requires without you no longer need to worry about the overhead costs.

OUR NUMBERS

1M+
Clients’ Customers/Users that we support
1
Experienced Support Team
1%
Low Attrition Rate
0
Strategic Locations
1+
Employees
1
Screened Candidates

COST SAVINGS

Save up to 70% on your Employment and Operations cost by outsourcing your team to a BPO Company in the Philippines. In summary, 3 employees in the Philippines will cost you 1 employee back home. This allows you to reallocate your resources to other part of your business.
PHILIPPINES LABOR COST30%
30%
AUSTRALIA LABOR COST70%
70%
CANADA LABOR COST70%
70%
UK LABOR COST90%
90%
US LABOR COST80%
80%

TEAM PERFORMANCE

Callhounds Global is a call center service provider that provides high quality workforce. We have pool of pre-screened candidates, with industry expertise that can definitely add value to your business.

By outsourcing your team to the Philippines, you will significantly increase your operations performance. In addition, you will have an access to well-trained, and young workforce.

TOP TIER INFRASTUCTURE

We ensure your staff are equipped with the technology and facilities that brings the best in them. This in turn spikes productivity and customer satisfaction.

As a leading call center services provider we invest in latest technologies that will help our process become more efficient.

Callhounds Global CDC Site
Callhounds Global Tycoon Site
Callhounds Global OSMA Site
Callhounds Global CDC Site

SMART METHODOLOGY

Our Smart Methodology Onboarding Process involves hiring experienced agents, and conducting client-approved trainings. This will allow us to make sure our agents will be able to meet your company standards.

In addition, we will also continuously develop the skills and capabilities of our agents using our in-house training methods. This guarantees the best results for your specific company requirements.

We will be your partner in developing new ways that can dramatically improve your business processes.

1
Countries Utilizing Solutions
0%
Effective Results that meets your SLA/KPI

HOW OUTSOURCING WORKS?

How does Call Center Outsourcing Services works?

OUR PARTNERS

BPO OUTSOURCING SOLUTIONS

Learn more about out different Business Process Solutions

Inbound Solutions

Outbound Solutions

NON-VOICE SOLUTIONS

OUR POPULAR SERVICES

Grow your business with callhounds‘ popular solutions designed to help you reach your full business potential. Whether you’re looking for a contact center outsourcing or call center solutions, we have them all for you!

Customer Support

Keep your customers loyal and happy by using our customer support service.

Back Office

Lessen your work load and focus on growing your business.

Lead Generation

Hire competent Telemarketers motivated to make sale

Staff Leasing

One of the popular Philippines Outsourcing Solutions, outsource your team, but still take full control over your staff anytime, anywhere.

Tech Support

Enlist experts to help navigate your clients in  your complex products.

Content Moderation

Outsource the best content moderators for your app, online shopping sites, or your website.

OUR CLIENTS FEEDBACK

Callhounds Global is a leading Philippine based BPO Outsourcing Services Provider. We have a total of 21 years of collective experience in IT – Business Process Outsourcing and handled more than 200+ clients with different outsourcing needs. Our contact center outsourcing solutions are also one of the most flexible in the industry.

Callhounds Global is one of our most reliable outsourcing solution partners, they can always meet our target onboarding date, required headcounts, and specific staff experience relative to our roles available. We’ve grown exponentially thanks to their 24/7 support and amazing management team.

Eric Nam
Senior HR VP

Callhounds Global has always been our partner from our very first app up to our latest e-commerce app. Their customer support and content moderation solutions are helping us grow our business and retain our users. Their ability to meet SLAs and KPIs is one of the best things about this company.

Jessica Peters
Outsourcing Manager

Callhounds Global provides quality Technical Support teams to 4 of our subsidiaries and our mother company. As one of our key outsourcing partners, their experience in training quality technical support teams and their ability to address customer technical concerns according to company standards are very impressive and a great factor to consider when you hire them. This is our third year of working with them and we don’t see that stopping anytime soon.

Eleni Papageorgiou
Head of Vendor Management

As a company with multiple divisions and subsidiaries, we have a lot of managers and executives that need support in their day-to-day workload and activities. Callhounds Global has been a game changer for us, ever since we started utilizing their Virtual Assistant solution, the productivity of our managers and executives increased a lot. Not only we are saving on labor costs, but we are also getting the best-qualified virtual assistants there are.

Olivia Baker
VP of Vendor Management

START OUTSOURCING YOUR BUSINESS PROCESS TODAY!

Get the best quotation for your Business Process Outsourcing needs!

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