WHAT IS LEAD GENERATION?
Are you looking into generating more leads for your business? Then, that’s a great start! But first, let’s understand what is a lead. In sales and marketing, a “lead” is someone or an entity who indicates some type of interest in your company’s products or services. Leads may come from people who interact with a brand using search engines such as; Google, Bing, Yahoo, Baidu, Yandex, etc, it can also come from social media, the company website, a mailed survey, an inbound call, or a person who has already spoken with a cold caller. Generating qualified leads is one of the first steps in the sales process, once there is a product or service worth selling and a general audience for the company’s offerings.
BENEFITS OF LEADS GENERATION IN SALES
In every industry, salespeople close deals and make sure customers are linked with the right products to match their needs. That’s what they do best. The ideal scenario for a sales professional is to spend their time with someone who is already interested in the products or service and familiar with the company. Lead generation services free up your sales staff to focus their efforts on bringing pre-qualified, “warmed up” prospects through to the sale, rather than wasting their valuable time making cold calls.
HOW OUTSOURCING LEAD GENERATION CAN HELP YOUR BUSINESS
The more leads a company generates, the more sales they have, so you can see why lead generation is at the very core of a successful business growth strategy. The issue with devoting much time to cold-calling and lead pre-qualification in-house is that it tends to be very expensive especially in places like the UK and the USA, where the cost of living is higher hence higher wages. By simply outsourcing the more basic aspects of your lead generation process to intelligent, capable, courteous English-speakers in the Philippines is a way to increase your sales volume and make your sales staff more efficient, without dipping into your profit margins.
WHAT A LEAD GENERATION CALL CENTER DOES
Our highly trained lead generation call center agents identify the core decision-makers at the prospect companies or households and figure out the best time to reach key targets. Our solution will educate prospects on the benefits of conducting business with your company, pre-qualify their needs and timetable for making a purchase, and set up interested parties with your inside field sales agent or office staff. It’s been estimated that 67% of sales are lost due to sales reps going through the full sales process without properly qualifying potential customers, so let us take some of the burdens off your shoulders!
HOW TO GET STARTED WITH OUTSOURCED LEAD GENERATION
Contact Callhounds Global Call Center Services to start outsourcing your Lead Generation Team in the Philippines.
Callhounds Global has an army of pre-screened, highly trained, and qualified agents who are working in our Call Center Facilities in the heart of Ortigas CBD. We operate 24 hours a day, 7 days a week, and we provide clients with an exclusive team of agents who work only for them. Our agents are equipped with at least two years of experience call center experience. The agents pass oral and written communication tests, score above average on EQ and IQ tests, obtain National Bureau of Investigations clearance, COVID-19 Test, and complete medical screening tests before being hired.
Our call center staff agents receive thorough training on your products, services, business vision, and goals with our Professional Training managers. Callhounds Global encourages clients to visit our office during especially during the training period, but most training can be completed over the phone or using web-based screen sharing services if necessary. We use role-play, simulations, test calls, call scripts, and videos as part of standard training procedures.