Checklist Guide in Business Process Outsourcing
Callhounds Global is a leading BPO services provider in the Philippines, with years of experience providing support to companies based in different regions of the world, we have…
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The Next Big Thing: Outsourcing from the Philippines
In recent years, the Philippines has emerged as a global leader in the outsourcing industry, and for good reason. With its highly educated workforce, favorable business environment, and competitive…
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3 Tips For E-commerce Customer Service Outsourcing
What is e-commerce customer service outsourcing? Hiring a third-party provider to manage a company’s webshop inquiries and communications with customers are referred to as e-commerce customer service outsourcing. Email, social…
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How to Improve the Customer Experience in Insurance Industry
Customer Experience In the insurance industry, investing in the customer experience is one of the keys to staying active and profitable. Providing a comprehensive, personalized experience to your customers will…
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7 Must-Have Customer Service Skills for the Company
Top Customer Service Skills That Your Business Must Acquire Is your company losing customers and struggling to establish long-term business relationships with them despite providing a fantastic product or service?…
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How to Handle Customer Complaints The Right Way
How to Handle Customer Complaints If you work in customer service, particularly in a call center, you’ve probably dealt with customer complaints before. And if you haven’t yet, don’t worry, your…
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