Powering Smarter Outsourcing Through Innovation

At Callhounds Global, we believe that world-class outsourcing is built on more than people and facilities — it’s powered by the right technology. Our platforms, integrations, and partner solutions give clients a secure, scalable, and efficient foundation for their operations.

Proprietary Platforms & Tools

We provide exclusive access to technologies developed and customized for our clients’ needs, giving you control and visibility at every step. Explore these products below:

AI-Powered Contact Center Software

Omnichannel

Callhounds AI Predictive Dialer

AI Predictive Dialer

Callhounds IVR Call Flow Builder

IVR Flow Builder

Callhounds Speech Analytics

AI Speech Analytics

Callhounds Real Time Analytics

Real-time Dashboards

AI-Powered BPO & Call Center Copilot

AI Agent Copilot

AI Agent Assistant

AI Remote Management

AI Loan Officer Assistant

Remote Monitoring

Integrations & APIs

Your business doesn’t need to adapt to us — we adapt to you. Secure API integrations with your existing CRMs, ERPs, and support systems. Plug-and-play omnichannel support (voice, SMS, WhatsApp, chat, email, social). Full compatibility with major platforms like Salesforce, Zendesk, Zoho, and Bitrix24.

1. Discovery Call Session

An online meeting/call will be scheduled with you to know more about your specific business requirements. We aim to provide you with quality service through our proposed best-fitting solution to your requirements.

2. Business Process Planning

Our Client Success Team will conduct a design session with your team. This will ensure Project Workflow, Technical, and Manpower requirements are all properly aligned to meet your desired results out of the campaign.

3. Sourcing & Training
Let us handle the sourcing of your talents with our extensive database of over 200,000+ pre-screened candidates tailored to meet your specific requirements. Moreover, we will handle the training of the agents at no cost to your company.
4. Go Live & Meet Target KPIs

Once KPIs and other requirements are set, we will launch the campaign according to your business process, and continue delivering the satisfaction expected to be delivered by our outsourced team in the Philippines.

SOME OF OUR TECHNOLOGY PARTNERS

What People Think About Us

Discover what some of our happy clients are saying about us and our services.

Integrations & APIs

Your business doesn’t need to adapt to us — we adapt to you. Secure API integrations with your existing CRMs, ERPs, and support systems. Plug-and-play omnichannel support (voice, SMS, WhatsApp, chat, email, social). Full compatibility with major platforms like Salesforce, Zendesk, Zoho, and Bitrix24.

1. Discovery Call Session

An online meeting/call will be scheduled with you to know more about your specific business requirements. We aim to provide you with quality service through our proposed best-fitting solution to your requirements.

2. Business Process Planning

Our Client Success Team will conduct a design session with your team. This will ensure Project Workflow, Technical, and Manpower requirements are all properly aligned to meet your desired results out of the campaign.

3. Sourcing & Training
Let us handle the sourcing of your talents with our extensive database of over 200,000+ pre-screened candidates tailored to meet your specific requirements. Moreover, we will handle the training of the agents at no cost to your company.
4. Go Live & Meet Target KPIs

Once KPIs and other requirements are set, we will launch the campaign according to your business process, and continue delivering the satisfaction expected to be delivered by our outsourced team in the Philippines.

client reviews

What People Think About Us

Discover what some of our happy clients are saying about us and our services.

Improve your CX with our AI Contact Center Solutions

Get a FREE Consultation

Send us your business requirements and our Specialists will reach out shortly for a product demo based on your best-fitting solutions to your requirements.

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