Virtual Receptionist Outsourcing Solution

Callhounds Global provides virtual receptionist solutions to businesses in strong customer-centric industries. Our receptionists are equipped with top-tier equipment and technology for a smooth and efficient call.

Benefits of Virtual Receptionist Outsourcing

Cost Effective

Avoid hang-ups and let us help you grow your business! Our affordable call center virtual receptionist outsourcing solution is packed with quality at an affordable cost.

Experienced Virtual Receptionists

Looking for an experienced Bpo virtual receptionist? you’re on the right site! We can provide you with dedicated live BPO virtual receptionists integrated with interactive voice response to help deliver a high level of customer experience. This will increase not only your efficiency but your customer satisfaction as well.

Around the Clock Services

We understand that customers are the lifeblood of a business and that there are businesses that need this service 24/7. Our call center virtual receptionist can do this for you! Worry no more and start outsourcing our Virtual Receptionist solution.

Our Virtual Receptionist Solutions

We will provide a 24/7 call center number and agents to answer your customers inquiries.

Callhounds Global provides regular training on customer service, verbal communication, technical skills development to make sure that our virtual receptionists provide professional assistance to your callers.

Callhounds Global integrate the use of various call center/contact center software to provide fast, effective, and enhanced the quality of service to your callers. The software that we use includes, but are not limited to: Time Doctor, Shifts, HubSpot, Bria, Five9, FreshDesk, ICBM, RingCentral, ViciDialer, and Zendesk.

Quality is our priority. This is an integral part of our call center business process. We conduct regular quality assurance and call monitoring operations to ensure that our accounts meet your expectations.

At Callhounds Global we make your process more systematized, we take note of valuable information of your business and use it to create effective call scripts. You can also choose to provide us with in-house prepared scripts that our virtual receptionists can use as guides.

Callhounds Global operates in a country with a low labor rate and huge talent pool, our customized solutions are perfect for small and medium businesses that want to avail quality virtual receptionist services at a fraction of the cost.