Callhounds Global virtual assistant outsourcing solution is perfect for businesses that need assistance in administrative tasks, creative projects, and technical projects. It doesn’t matter if you’re a start-up business owner or a CEO of a big corporation, our plans are designed to help you recover precious hours that will allow you to enjoy life to the fullest while managing your business.
Each of our plans includes a dedicated Executive Assistant. You will work with your Virtual Assistant on a one-to-one basis, continually submitting tasks directly to this person. Your Executive Assistant will grow to know you, your work, and your preferences—all while learning to anticipate your needs without you having to repeat yourself.
All of our Executive Assistants are located in the the Phillipines and you’ll work with an assistant in the timezone of your preference: East Coast or West Coast. Do you live outside the U.S.? No worries! We can happily support your needs—wherever you are.
First, welcome aboard! After signing up, we begin the onboarding process right away. After the onboarding process, we’ll have a few calls to introduce you to our systems and your new Executive Assistant. From there, we’ll be with you every step of the way to make sure you’re taken care of.
As a monthly membership service, our clients subscribe to us for the ability to retain an Executive Assistant. While each plan offers a different level of service, as a membership subscription our plan hours do not roll over, and your membership fees are not tied to time specifically.
Our Virtual Assistants work standard business hours, Monday through Friday and are not required or expected to work on weekends or after 6 p.m. unless otherwise agreed upon prior. Luckily, in many cases our Executive Assistants in the Philippines work hours that overlap and work to your benefit! You can submit your tasks anytime, day or night, weekday or weekend. If submitted before/after business hours, your Virtual Assistant will receive the task(s) the following business day to begin working on them.
Because our assistants are located in the Philippines, many of the regularly observed holidays – they will be spending time with family and friends just like you. The best way to find out is to speak with your Executive Assistant ahead of time.
Absolutely. Your Virtual Assistant can coordinate meetings, schedule appointments, and manage your Online Calendar with ease. Simply share and grant your Virtual Assistant access to manage your calendar. It is that simple!
Yes! Your Virtual Assistant can place orders, make purchases, and schedule payments safely and securely. To share credit card information, passwords, and other sensitive data, simply keep it safe in the password manager of your choice. This way, we can ensure your information remains safe. At Callhounds Global we are committed to the security of your account!
They sure can but with some limitations. Your Executive Assistant is happy to contact vendors, make reservations, and place phone calls for you but they cannot make sales or prospecting calls to solicit customers.
Yes and no. Every Executive Assistant will be accessible to you by phone. However, this line is available for your convenience alone. Your Virtual Assistant generally cannot accept calls from contacts, vendors, or service providers on your behalf.
They can! Your Executive Assistant can read, send, delete, organize, filter, and create rules for messages on your behalf. It’s a great way to stay on top of email and keep your inbox tidy.
They sure can. Your Executive Assistant can use Google Presentations to format and edit personal or business presentations with your provided content, images and detailed instructions.
All of our Executive Assistants go through a rigorous certification process so that they can best serve you from day one. Our assistants use a specific project management process to free up as much of your time as possible and make your life easier.
Your Executive Assistant will happily find you an excellent bookkeeper or CPA. However, due to certain legalities and specific knowledge of the domain, Executive Assistants are unable to provide assistance with Quickbooks or other accounting tools.
Your Virtual Assistant can certainly research and vet qualified freelancers or graphic design agencies. However, as talented as your Virtual Assistant is, they cannot personally provide assistance with design projects unless they are otherwise qualified.
Much like design work, audio and video editing require domain expertise which your Executive Assistant will not be able to provide. If you need to find a good editor though, your Executive Assistant will gladly hunt down the best! The exception to this rule is simple audio editing, combining, splicing, etc. – we like to think that the sky’s the limit!
