INDUSTRY
Telecom Business Process Outsourcing
Callhounds Global is a leading provider of Business Process Outsourcing Services to Telecommunication companies in Europe, Asia, North America, Australia, and other parts of the globe. Learn more about our services below.

BPO OUSTOURCING
Why Outsource your Telecom Business Process?
In the dynamic landscape of the telecommunications industry, where rapid advancements and evolving customer demands are the norm, companies like Callhounds Global are taking strategic steps to stay competitive and offer exceptional services. Callhounds Global recognizes that outsourcing certain functions can be a game-changer in achieving operational efficiency and enhancing customer experiences.
Telecommunications, being a critical sector for any country, demands seamless management and support to cater to both existing and new users. Callhounds Global rises to this challenge by providing outsourced solutions that not only cut costs but also maintain and even surpass service quality expectations. By leveraging the power of outsourcing, telecommunications companies can ensure uninterrupted service delivery without overwhelming their internal teams.
BPO OUSTOURCING
Key Advantages of Telecom Business Process Outsourcing
By outsourcing your team from a BPO company like Callhounds Global, you will be able to provide 24/7 support to their concerns, whether it is about their data plans, payment queries etc. Some example solutions are: Telco Customer Support Outsourcing, Telco Tech Support Outsourcing, and Telco Telesales Outsourcing.
By utilizing Callhounds Global’s BPO Insurance Support Outsourcing Solutions, you will have access to highly skilled individuals that are knowledgeable in customer service, telemarketing, appointment setting, and back office support in the Insurance Industry. Your team is not only well trained and highly experienced, they are also flexible in terms of the work schedule that you may seem fit, depending on the location where your company operates.
Keep in mind that outsourcing will result in significant cost savings, allowing you to spend more on other important part of your business. By outsourcing your team from Callhounds Global located in the Philippines, you are ensuring your business has the most updated equipment, and the best location to tap quality manpower. All of these will not be possible back home without spending a huge amount of your business budget.
Let’s face it, there are instances when you might need to expand your in a short span of time, and that is a good thing, the only problem is, you might not have the ability to expand that fast. Outsourcing is the best solution for you then, outsourcing will be able to help you expand your manpower without you worrying about finding a new office, or the hiring process,
Outsourcing a team from a BPO company will ensure your business continued support with quality manpower. You will no longer need to worry about attrition, or the experienced of the agents you’ve hired, we will handle everything for you.
SOLUTIONS
BPO Solutions for Telecom Industry
Outsource your Appointment Setting with Callhounds Global
Our Telecom Business Process Outsourcing Solution includes highly trained agents who excel at assisting potential customers in scheduling appointments with your sales team or account managers. They ensure a seamless and personalized experience, allowing your experts to discuss and recommend the best products or services that precisely suit each customer’s needs. This personalized service enhances customer satisfaction, driving increased conversions and contributing to the overall success of your telecom business.
Outsource your Telesales with Callhounds Global
Part of our Telco Business Process Outsourcing Solutions is our Telesales solution, these are professionals trained to address inquiries at the enterprise level. They will be able to provide after-sales support to make sure that your enterprise clients are happy with your services.
Outsource your Virtual Assistants with Callhounds Global
Our team of Virtual Assistants comprises of skilled professionals proficient in various productivity and editing tools, dedicated to crafting marketing content tailored to your needs. Additionally, they excel in executing essential administrative tasks, effectively alleviating the workload on your in-house staff.
Outsource your Data Management with Callhounds Global
Telco Business Process Outsourcing Solution also comes with secured data management. The never-ending task of organizing data and making sure that all the numbers added up can take a long time to process. Trusting an outsourcing team to do this service for you can be tricky, but with us, your data is secured.
Outsource your Customer Support with Callhounds Global
Our team of professional customer support representatives will help you assist with all the inbound inquiries asking for the different products that your company is offering. They can also assist in providing information about statements of accounts, payment history, issues, and other concerns of your customers, resulting in higher Customer Satisfaction (CSAT).
Outsource your Chat Support with Callhounds Global
Imagine all the visitors to your website on a daily basis, most of those visitors have a question or two. A real-time live chat support agent will be able to provide real-time assistance and answers to their questions about your products and services.
Other Call Center Solutions
Explore more of our Business Process Outsourcing Solutions divided into three categories: Inbound Voice Solutions, Outbound Voice Solutions, and Non-Voice Solutions
Customer Support
Inbound Voice Solution
Phone Answering Solution
Inbound Voice Solution
Technical Support Solution
Inbound Voice Solution
Virtual Receptionist
Inbound Voice Solution
24/7 Call Overflow Solution
Inbound Voice Solution
Appointment Setting
Outbound Voice Solution
Cold Calling Solution
Outbound Voice Solution
Lead Generation Solution
Outbound Voice Solution
Telemarketing Solution
Outbound Voice Solution
Telesales
Outbound Voice Solution
Chat Support Solution
Non-Voice Solution
Content Moderation
Non-Voice Solution
Employer Of Record (EOR)
Non-Voice Solution
Virtual Assistant
Non-Voice Solution
Virtual Office
Non-Voice Solution