HR Business Process Outsourcing

Outsource your Recruitment Specialist with Callhounds Global

Our trained Recruiters are part of our BPO HR Recruitment Solution, they are in charge of sourcing candidates that are fit for the roles that opened up for the company. When candidates fit specific job profiles, your recruiters will reach out to the candidates and conduct further interviews. They are also well-trained in coordinating the hiring process from sourcing up to onboarding. Along with all that, they would also make sure that all the pre-employment required documents are submitted by the candidates on time for faster BPO HR Onboarding.

Outsource your HR Background Verification Officer Callhounds Global

Callhounds Global HR Background Verification Service is a solution provided by Callhounds Global to help businesses ensure the accuracy and reliability of information provided by job applicants during the hiring process. Background verification is a crucial step in the hiring process to verify the claims made by candidates and to make informed and secure hiring decisions.

This service involves checking various aspects of a candidate’s background, such as employment history, educational qualifications, criminal records, references, and other relevant information. Callhounds Global offers this service to assist companies in conducting thorough and comprehensive background checks on potential employees, helping them mitigate risks associated with hiring individuals with misrepresented or falsified credentials.

By outsourcing background verification to Callhounds Global, companies can save time and resources, ensure consistent and accurate checks, and make informed decisions about their potential hires. This service contributes to creating a more trustworthy and secure work environment and helps companies hire candidates who align with their requirements and values.

Outsource your Data Management with Callhounds Global

The never-ending task of organizing data and making sure that all the numbers added up can take a long time to process. Trusting an outsourcing team to do this service for you can be tricky, but with us, your data is secured. Part of our HR Background Verification Outsourcing solution is our Background Verification Agents who can use your candidates’ data to conduct authorized employment background verification on behalf of your company.

Outsource your Employee Relations Specialist with Callhounds Global

A Callhounds Global BPO Employee Relations Specialist plays a pivotal role in managing and enhancing the relationship between the company and its employees. Their primary focus is to create a positive and productive work environment by addressing employee concerns, resolving conflicts, and ensuring that company policies and procedures are followed. Here are some key responsibilities of an Employee Relations Specialist at Callhounds Global BPO:

1. Conflict Resolution: They mediate and resolve conflicts or disputes between employees or between employees and management. This can include issues related to interpersonal conflicts, misunderstandings, or violations of workplace policies.
2. Employee Advocacy: They serve as an advocate for employees, ensuring their rights and concerns are addressed fairly and appropriately. They may provide guidance on company policies, procedures, and employment-related matters.
3. Policy Interpretation: Employee Relations Specialists help employees understand company policies, procedures, and guidelines. They provide clarity on expectations and address any questions employees may have about their rights and responsibilities.
4. Employee Engagement: They work to enhance employee satisfaction and engagement by implementing programs and initiatives that promote a positive work culture, work-life balance, and employee well-being.
5. Investigations: In cases of alleged misconduct, discrimination, harassment, or policy violations, Employee Relations Specialists conduct thorough investigations. They gather information, interview relevant parties, and recommend appropriate actions based on their findings.
6. Performance Management: They assist in performance management processes, which may involve providing guidance to managers on employee performance improvement plans, feedback sessions, and performance appraisals.
7. Compliance: Employee Relations Specialists ensure that the company remains compliant with labor laws, regulations, and industry standards related to employee relations and workplace practices.
8. Documentation: They maintain accurate records of employee relations matters, investigations, and actions taken to ensure transparency and accountability.
9. Communication: They facilitate effective communication between employees and management, addressing concerns and relaying important information to both parties.
10. Training and Workshops: They may organize training sessions, workshops, or seminars to educate employees and managers on topics such as conflict resolution, communication skills, and diversity and inclusion.

Overall, a Callhounds Global BPO Employee Relations Specialist plays a critical role in fostering a positive and harmonious work environment, promoting open communication, and ensuring that the company’s employees are treated fairly and respectfully.

Explore Employee Of Records (EOR) with Callhounds Global

Callhounds Global Employee of Records (EOR) is a service that enables companies to hire and manage employees in different countries without setting up a legal entity in those countries. In international business operations, companies often face legal, administrative, and compliance challenges when employing staff abroad. EOR services like those offered by Callhounds Global act as an intermediary, taking on the responsibilities of legal employment while the hiring company retains management control over the employees.

In essence, Callhounds Global EOR becomes the legal employer of the workers in the target country, handling employment contracts, payroll, benefits, taxes, and compliance with local labor laws. This arrangement allows companies to expand their workforce globally without the complexities of establishing a legal presence in each country. It offers a more streamlined and cost-effective way to engage international talent while ensuring legal and regulatory compliance.