INDUSTRY
Healthcare Business Process Outsourcing
Callhounds Global is a leading provider of Business Process Outsourcing Services to Healthcare companies in Europe, Asia, North America, Australia, and other parts of the globe. Learn more about our services below.
BPO OUSTOURCING
Why Outsource your Healthcare Business Process?
As costs in healthcare rise, excellence is paramount. Outsourcing to Callhounds Global streamlines operations, enabling focus on specialized tasks. Customer service representatives enhance patient experiences, while outsourced services ensure efficient management of records and administrative responsibilities. By partnering with Callhounds Global, your business gains agility and differentiation, crucial in a rapidly evolving landscape.
BPO OUSTOURCING
Key Advantages of Healthcare Business Process Outsourcing
By utilizing Callhounds Global’s BPO Healthcare Outsourcing Services, you will have access to highly skilled individuals who are knowledgeable in customer service, data management, appointment setting, data security, and any administration tasks you may need help with.
According to a 2021 IBM Report, the pandemic hit the highest record on Data breach, reaching up to $4.24 million per incident on average. Callhounds Global is a certified PCI DSS Compliant, we take the security of our system seriously to protect our clients and their data. In addition, you can rest assured that all your patients information will remain confidential.
When the distribution of tasks is equally distributed, healthcare workers can focus on the needs of the patients. This gives the opportunity of higher success rates and positive feedback from the patients and/or their families for the hospital. By outsourcing some of their workload from Callhounds Global, you will be able to reduce the workload of your workers thus resulting to less work fatigue and less absenteeism.
Keep in mind that outsourcing will result in significant cost savings, allowing you to spend more on other important part of your business. By outsourcing your team from Callhounds Global located in the Philippines, you are ensuring your business has the most updated equipment, and the best location to tap quality manpower. All of these will not be possible back home without spending a huge amount of your business budget.
Let’s face it, there are instances when you might need to expand your in a short span of time, and that is a good thing, the only problem is, you might not have the ability to expand that fast. Outsourcing is the best solution for you then, outsourcing will be able to help you expand your manpower without you worrying about finding a new office, or the hiring process,
Outsourcing a team from a BPO company will ensure your business continued support with quality manpower. You will no longer need to worry about attrition, or the experienced of the agents you’ve hired, we will handle everything for you.
SOLUTIONS
BPO Solutions for Healthcare Industry
Outsource your Appointment Setting with Callhounds Global
Our comprehensive Healthcare Outsourcing Solution includes highly trained agents who excel at assisting potential patients in scheduling appointments with your healthcare experts. They ensure a seamless and personalized experience, allowing your experts to discuss and recommend the best services that precisely suit each customer’s needs. This personalized service enhances customer satisfaction, driving increased conversions and contributing to the overall success of your healthcare business.
Outsource your Medical Data Encoder with Callhounds Global
These professionals are well-versed in computer software and equipped with digital capabilities to decipher and encode intricate medical terminology, ensuring the meticulous organization of medical records. Their expertise plays a pivotal role in maintaining accurate and streamlined documentation.
With a deep understanding of medical language and adeptness in software utilization, these specialists bridge the gap between complex medical terminology and efficient record management. Their proficiency contributes to error-free and easily accessible medical records, ultimately enhancing the overall quality of healthcare services.
Outsource your Claims Processing Callhounds Global
Part of our Insurance Outsourcing Services is our claims specialist team which verify information about policies, process procedures and customer payments. They are the ones coordinating with the different insurance providers and insurance partners to make sure that there are no errors to the claims.
Outsource your Data Management with Callhounds Global
The never-ending task of organizing data and making sure that all the numbers added up can take a long time to process. Trusting an outsourcing team to do this service for you can be tricky, but with us, your data is secured specially when we are talking about millions of insurance policy holders.
Outsource your Customer Support with Callhounds Global
Part of our Healthcare Support Outsourcing Solutions is our team of professional customer support representatives will be help you assist all inbound inquiries asking for available beds, rooms, or services that your hospital/clinic is offering.
Outsource your Chat Support with Callhounds Global
Imagine all the visitors of your website on a daily basis, most of those visitors has a question or two. A realtime live chat support agent will be able to provide the realtime assistance and answers to their questions about your services.
BPO SOLUTIONS
Other Call Center Solutions
Explore more of our Business Process Outsourcing Solutions divided into three categories: Inbound Voice Solutions, Outbound Voice Solutions, and Non-Voice Solutions
Customer Support
Inbound Voice Solution
Phone Answering Solution
Inbound Voice Solution
Technical Support Solution
Inbound Voice Solution
Virtual Receptionist
Inbound Voice Solution
24/7 Call Overflow Solution
Inbound Voice Solution
Appointment Setting
Outbound Voice Solution
Cold Calling Solution
Outbound Voice Solution
Lead Generation Solution
Outbound Voice Solution
Telemarketing Solution
Outbound Voice Solution
Telesales
Outbound Voice Solution
Chat Support Solution
Non-Voice Solution
Content Moderation
Non-Voice Solution
Employer Of Record (EOR)
Non-Voice Solution
Virtual Assistant
Non-Voice Solution
Virtual Office
Non-Voice Solution