BPO CALL CENTER

Inbound Solutions

Learn more about Callhounds Global’s inbound call center outsourcing solutions.  Inbound call center services mean our agents will receive inbound calls from your customers on behalf of your business. Learn more about our inbound call center outsourcing solutions below.

PERFECT FOR VOICE CAMPAIGNS

Inbound Call Center Outsourcing Solutions

VOICE – INBOUND SOLUTION

Phone Answering Service

Provides over-the-phone assistance to inquiries about your products or any post-sales issues in their purchases. This may be automated or not.

VOICE – INBOUND SOLUTION

Customer Support Representative

Happy customers are equal to a profitable business. Customer Support can take many forms, this could be over the telephone, email, or live chat.

VOICE – INBOUND SOLUTION

Technical Support Representative

Our excellent Technical Support ranges from help desk, service desk, and advanced technical support. We provide assistance to users of tech products such as mobile phones, appliances, computers, consoles, and other electronic goods.

VOICE – INBOUND SOLUTION

24/7 Call Overflow Service

An automated solution that resolves basic customer concerns. This is the best option for startups or businesses with limited budget yet needs all-day round customer support.

VOICE – INBOUND SOLUTION

Virtual Receptionist

Accept and manage reservations on a fixed schedule or 24/7. When outsourcing your virtual receptionist/reservation process to us, you will get access to our well trained English-speaking agents, who are masters of customer experience.

QUALITY & DEDICATED TEAM

Advantages in working with us

Accent & Product Training

Callhounds Global conducts rigorous accent & product training before onboarding an agent at no cost to you.

Latest Infrastructure

Our agents use the latest call center infrastructure and technologies to make sure that we can provide highly effective solutions.

Quality Assurance

Callhounds Global conducts strict quality assurance and monitoring activities to make sure that we adhere to our service level agreements.

Cost Effective Packages

Take advantage of our cost-effective inbound call center solutions. We offer different pricing models suited to the needs of all businesses.

Start Outsourcing your Business Process to the Philippines

Contact Us

Send us your outsourcing requirements and we will handle the rest.

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