Callhounds Global is a leading BPO services provider in the Philippines, with years of experience providing support to companies based in different regions of the world, we have…
In recent years, the Philippines has emerged as a global leader in the outsourcing industry, and for good reason. With its highly educated workforce, favorable business environment, and competitive…
Telemarketing has been a crucial aspect of sales and marketing for businesses for decades. Outsourcing your telemarketers for your business can connect with potential customers and drive-up sales. In this article,…
The Business Process Outsourcing (BPO) industry has been growing at an unprecedented rate in recent years. With the increasing adoption of automation and AI, the BPO industry has been…
What is e-commerce customer service outsourcing? Hiring a third-party provider to manage a company’s webshop inquiries and communications with customers are referred to as e-commerce customer service outsourcing. Email, social…
How Travel Agencies Benefit with Call Center The travel industry is undeniably expanding. Year after year, the number of businesses entering this industry increases. Many start-ups have begun to launch…
Customer Satisfaction Is the Most Significant Competitive Advantage for Financial Services The banking industry has become commoditized. Customers’ experiences with their banks are what give one bank a competitive advantage…
Call Center Services Outsourcing As we all know, there is fierce competition in today’s market, regardless of the industry, whether it is a bank, a travel company, or the healthcare…
Outsource Telemarketing to the Philippines Many CEOs believe that outsourcing telemarketing to the Philippines is a good idea. Every day, over 500,000 Filipino agents make inbound and outbound calls. If you’re thinking…
Content Moderation for Online Business Online businesses are struggling to survive in the face of increasing competition. To attract customers, they need to use more innovative marketing techniques. User-generated content…