Callhounds Global is a leading BPO services provider in the Philippines, with years of experience providing support to companies based in different regions of the world, we have…
In recent years, the Philippines has emerged as a global leader in the outsourcing industry, and for good reason. With its highly educated workforce, favorable business environment, and competitive…
Telemarketing has been a crucial aspect of sales and marketing for businesses for decades. Outsourcing your telemarketers for your business can connect with potential customers and drive-up sales. In this article,…
The Business Process Outsourcing (BPO) industry has been growing at an unprecedented rate in recent years. With the increasing adoption of automation and AI, the BPO industry has been…
Are you an entrepreneur who is struggling to manage different administrative tasks? As a busy business owner, you may feel overwhelmed with your workload and never-ending to-do list. Fortunately, there…
In recent years, the concept of working remotely has become increasingly popular. With the advances in technology, it has become possible for employees to work from anywhere in the…
What is e-commerce customer service outsourcing? Hiring a third-party provider to manage a company’s webshop inquiries and communications with customers are referred to as e-commerce customer service outsourcing. Email, social…
Customer Satisfaction Is the Most Significant Competitive Advantage for Financial Services The banking industry has become commoditized. Customers’ experiences with their banks are what give one bank a competitive advantage…
Call Center Services Outsourcing As we all know, there is fierce competition in today’s market, regardless of the industry, whether it is a bank, a travel company, or the healthcare…
Why Do You need to Outsource your Back Office? Your front office will generate sales and profits, but it will require assistance to do so. Accounting, bookkeeping, data entry, and…