By outsourcing your team from a BPO company like Callhounds Global, you will be able to provide 24/7 support to their concerns, whether it is about their data plans, payment queries etc. Some example solutions are: Telco Customer Support Outsourcing, Telco Tech Support Outsourcing, and Telco Telesales Outsourcing.
By outsourcing your team from Callhounds Global, you will be able to save up to 70% of your labor cost. In comparison, 3 agents in the Philippine is equivalent to 1 agent back home.
Our team of professionally trained customer support agents, and technical support agents boast years of experience in the industry. The quality that you are looking for will not be an issue with our pool of 200,000 pre-screened candidates.