Callhounds Global is a leading provider of BPO Real Estate Outsourcing Services to companies in Europe, Asia, North America, Australia, and other parts of the globe. Learn more about our services below.

Are you looking to expand your real estate marketing back office support?

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The challenge in the real estate industry is making connections with buyers and sellers to close a deal. You would be required to invest a fair amount of time and effort without the guarantee of succeeding in the end. It would be easier to market your listing, make inbound and outbound calls, and manage your client list if you utilize outsourcing solutions from an experienced BPO Company. By understanding what challenges your business is facing, you would know where you need help or where you are lacking. When you start outsourcing, your core people will be able to focus on their tasks and reach out to a much wider market while letting the BPO Company handle your cold calling activities and respond to inbound inquiries. With the fast digital growth, we are living in, hiring a digitally skilled team would save you money and time. By hiring a content marketing specialist who can focus on your social media platforms and blog postings. And establishing 24/7 customer help for questions and making appointments will help your real estate business achieve the best results. “The future of real estate is no longer about delivering four walls to tenants,” says RXR CEO Scott Rechler in a Mckinsey article. “Instead, it is about creating a unique, personalized customer experience that fosters meaningful interactions, collaboration, and productivity. Delivering this will require a unique combination of capabilities that seamlessly integrate across the physical and digital realms.” To see excellent results, you do not have to do it all by yourself. Outsourcing means delegating tasks and enhancing growth for your real estate business.

What are the benefits of outsourcing Real Estate support services?

Being digitally capable gives you the upper hand to reach out to your people whenever you want to, especially when there are concerns that needs to be addressed right away. This is also a big opportunity to be knowledgeable about client satisfaction rates. Callhounds Global will make sure that monitoring your team will not be a tedious job, we provide daily, weekly, and monthly reports to make sure that we are at par with your company standards. 

According to a 2021 IBM Report, the pandemic hit the highest record on Data breach, reaching up to $4.24 million per incident on average. Callhounds Global is a certified PCI DSS Compliant, we take the security of our system seriously to protect our clients and their data. In addition, you can rest assured that all your clients information will remain confidential.

Part of our BPO Real Estate Services is our ur telemarketers who can reach larger groups with different preferences, locations, and ages. By providing these specific data, your outsourced team will be able to identify where to hit first, to get the best results possible. With the digitally enhanced technology we have, the process could even be faster no matter how many leads you might have in your database.

By outsourcing your staff for your real estate business, it allows you to cut expenses while ensuring the best quality service. Callhounds Global’s state-of-the-art facilities ensures that your data is protected, while ensuring our highly trained agents will be able to deliver the best results out of their telemarketing, cold calling, and inbound inquiry activities. Additionally, you will be able to save on rental cost, and maintenance of a physical office. 

To create more stability for the growth of small and medium businesses around the world, Filipinos are honed to train where they are needed. They would give each client the assurance of proper service while providing the information either when they are selling or buying a property.

Our Real Estate BPO Outsourcing Services

Market Research

Part of our BPO Real Estate Outsourcing Solution is Market Research, this solution focuses on analyzing data, conducting research based on what is needed, and also reaching out to potential buyers in the real estate market. The client’s objective should be clearly stated so the specialist could focus their abilities on reaching the goals of the client.   

Virtual Assistant

Virtual Assistants performs administrative tasks, conducting numerous inbound and outbound calls depending on the client’s directions, creating appointment settings, and scheduling meetings. Someone who multitasks all your tasks for you and is easily adaptable to changes. This is perfect if you are looking for an executive assistant.

Property Management

Part of our Real Estate Outsourcing Solution is Property Management, it ensures that property budgets are well managed and accounted for. Creating marketing advertisements that could attract potential buyers and even sellers. It will also ensures that rental fees and taxes are collected on due dates for a smoother cash flow. This is perfect for Real Estate companies that have short-term and long-term rentals in their portfolio.

Customer Support

Our team of professional customer support representatives will help you assist all the inbound inquiries asking for more information about the properties your company is selling or buying.

Chat Support

Around 95% of real estate buyers visits the webpage of the real estate company before they start communicating. Imagine all the visitors of your website on a daily basis, most of those visitors has a question or two. A realtime live chat support agent will be able to provide the realtime assistance and answers to their questions about the properties in your portfolio.

Appointment Setting

Our well trained appointment setters will assist potential homebuyers/sellers in setting up appointments for property viewing.