Callhounds Global is a leading provider of BPO Healthcare Outsourcing Services to companies in Europe, Asia, North America, Australia, and other parts of the globe. Learn more about our services below.

Are you considering expanding by outsourcing?

Start outsourcing today!

There has been an increase in demand for high-quality services as healthcare costs continue to rise. Providing excellent healthcare services would mean having reasonable prices, being accessible and convenient for patients. This would mean focusing on delegating core and non-core healthcare activities to produce more effectiveness. By outsourcing some of your services, your medical team would be able to focus on specialized tasks at hand. Having a customer service representative who can assist patients with their needs and answer their inquiries may boost good reviews for your facility. There is the commitment to manage a handful of calls while ensuring that your patients’ needs are not jeopardized. Involving outsourced services can help in monitoring medical histories, surgery records and even if the health insurances are updated. This would create a more stabilized environment for your healthcare facility while you focus on enhancing your business’ growth. Not only would outsourcing reduce costs, but it would also provide us the chance to assist you with administrative responsibilities that focus on medical transcribing, charting, and even processing bill payments. According to the How CIOs can work with outsourcing providers to navigate the coronavirus crisis article, Business-continuity planning with providers, for example, will not merely be a “check the box” exercise but an area of differentiation defined by such concerns as how quickly a provider can lift and shift workloads across geographies.

What are the benefits of outsourcing?

Our Healthcare BPO Outsourcing Services

Medical Coding

These are professionals who are trained in computer software and have the digital capability to decode medical terms and organize records.

Claims Processing

When there are patients that lacks documents, or sometimes if there are errors that need to be changed the process might take longer. Hiring a professional who is keen and knowledgeable with data entry is the solution.

Data Management

The never-ending task of organizing data and making sure that all the numbers added up can take a long time to process. Trusting an outsourcing team to do this service for you can be tricky, but with us, your data is secured.

Customer Support

Our team of professional customer support representatives will be help you assist all inbound inquiries asking for available beds, rooms, or services that your hospital/clinic is offering.

Chat Support

Imagine all the visitors of your website on a daily basis, most of those visitors has a question or two. A realtime live chat support agent will be able to provide the realtime assistance and answers to their questions about your services.

Appointment Setting

Our well trained agents will assist your doctors in setting up appointments for any consultations.