Callhounds Global is a leading provider of BPO Education Support Outsourcing Services to educational institutions in Europe, Asia, North America, Australia, and other parts of the globe. Learn more about our services below.

Outsource your educational support team from the Philippines

Start outsourcing today!

Education is a priority in everyone’s life. Not just the rich should have access to this opportunity, but the underprivileged as well. Better boundaries for the youth are created by adequate education provision. In easier words, an investment for the future. What better way of saying, we are open for all, other than having customer support line for your students and stakeholders, this could be beneficial for your school. Your outsourced team could assist the students and parents with enrollment inquiries and subject concerns. This would emphasize your school’s policy of providing an open line for everyone that could enhance positive feedback and improve your institution’s reputation. According to The Demand for online education is growing. Are providers ready? article, with employers facing unprecedented talent challenges and prospective students looking for career linkages, the education industry gets all the pressure from all sides. The moment may be ripe for educational institutions to rethink their approach to how digitalization could help their business attract more students. When you outsource educational services, this would give you a wider chance to focus on strategizing your company. This would allow teachers to focus on what they are trained to do without worrying about the other tasks – administration, updating information, making sure that students enroll, and other similar tasks. You could encourage teachers to provide pupils with modules and/or lessons that allow them to explore new ideas. For example, letting the faculty handle the tasks that are not in their job description. This could develop a strain on the system and create problems in the system. Outsourcing doesn’t mean you replace your core team. You would just gain access to highly skilled professionals that can help you where they are needed. Making cloud-based databases that you could access from anywhere will be your best friend as we become more reliant on digital platforms.

What are the benefits of outsourcing from the Philippines?

By utilizing our BPO Education Support Outsourcing Services, you will have access to highly skilled individuals that are knowledgeable in customer service, student admission, telemarketing, data management, appointment setting, data security and any administration tasks you may need help with.

According to a 2021 IBM Report, the pandemic hit the highest record on Data breach, reaching up to $4.24 million per incident on average. Callhounds Global is a certified PCI DSS Compliant, we take the security of our system seriously to protect our clients and their data. In addition, you can rest assured that all your students information will remain confidential.

By outsourcing your team from Callhounds Global, you will be able to save up to 70% of your labor cost. In comparison, 3 staffs in the Philippine is equivalent to 1 staff back home.

Our trained professionals are committed in providing top-notch support to your school. They have years of experience working for different educational institutions locally and abroad.

Our Education Support BPO Outsourcing Services


Our experienced telemarketers will promote your University to potential enrollees, you can either provide a database of individuals to dial or let us handle the lead generation for you.

Admission Support

Our Admission Support Team will assist all incoming students, they will provide guidance about their schedule, subjects to take, on or off campus accommodation, and other concerns a new student might need help with.

Data Management

The never-ending task of organizing data and making sure that all the numbers added up can take a long time to process. Trusting an outsourcing team to do this service for you can be tricky, but with us, your data is secured.

Customer Support

Our team of professional customer support representatives will help you assist inquiries of your existing students and their parents.

Virtual Bookkeepers

Our virtual bookkeepers will help you in managing your school’s AR and AP. They can also provide assistance in updating students information.

Appointment Setting

Our well trained agents will assist your Professors in setting up admission interviews for potential students. This is perfect for those institutions that are offering scholarships with pre-qualification requirements.