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About us

Callhounds Global Business Process Outsourcing is a leading BPO provider headquartered in the Philippines, Callhounds Global was founded by a group of Millenials with a collective 20+ years of BPO experience.

We provide high-end solutions to companies that need to outsource their business processes. We operate within purpose-built, first-class facilities that are strategically located in the capital to access the country’s most talented people. Our main markets are businesses in North America, Europe, Australia, and Asia.

Our Team

Harold Bautista

President & CEO

Harold Bautista is the President and CEO of Callhounds Global BPO Corp- With more than 10 years of experience in Sales & Marketing, he was able to work with Multinational companies across North America, Asia, and Europe. He is also a graduate of Masters in Business Administration in Tongmyong Unversity in the Republic of Korea.

Jill Lupisan

Chief Finance Officer

Riza Francisco

Senior Operations Manager- Philippines

Riza Francisco heads the Philippine operations of Callhounds Global BPO Corp – she has more than a decade of experience with Operations, Training and Development, and Back Office/ Admin, supporting different service sectors in Customer Service.

Our Core Values

Excellence in all that we do

Commitment to our people

Passion for real customer-centered service

Dependability is our priority

Our Mission & Vision

Mission

Our mission is to provide an unparalleled service to our customers worldwide.

Vision

Our vision is to create a reliable service to support our customers in a manner that’s efficient, creative and professional.

Our Culture

When you’re looking to outsource your processes in the Philippines, culture is very important factor to consider.

You want your team to be able to work in a fun, and professional environment, where they can do their best work and where they can stay for a period. Callhounds Global believes in creating an open work environment and fostering a fun, friendly, and professional culture.

We invest heavily in employee engagement activities to attract and retain top talents for your business.

Our Difference

Customer Focus Solutions

Callhounds Global Solutions are developed to address the different needs of the customers

Global Expertise

Our clients are from North America, Europe, Australia, and the rest of the globe.

Analytics & Insights

Callhounds Global uses advanced analytics and insights for better forecasting and planning.

Results Driven

Our solutions are results driven to help you achieve your business goals.

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